Exclusions

Hotel transfers. You will need to make your own way to the flight departure point as detailed in your confirmation text/email.

Highlights

Experience the thrill of taking off and landing on the water and see spectacular views of the Gold Coast from the air.
In season, you could have the pleasure of spotting whales as they migrate past the Gold Coast.
Share the experience with family and friends with room for 5 passengers

Flight Times

Flights depart from Sea World Resort between 9:00am and 11:00am and 3.00pm and 5:00pm. Once your booking is completed, you will receive a confirmation text or email to confirm a flight time and your departure location.

Additional Information

All flights require a minimum of 2 adults or equivalent dollar value of two adults

Booking Information

Confirmation in the form of a text or email will be sent at the completion of booking. Please allow up to 12 hours for this as it is personalised, not automated.

Voucher Validity

Vouchers are valid for the date they are booked and confirmed with Cloud 9 Seaplanes. You can contact Cloud 9 Seaplanes up to the day prior to your booking to arrange alternate dates if they are available.

Changes to Bookings

We will try to accomodate all reasonable requests if made 2 days prior to your confirmed date.

Refunds

No refunds are available once a tour or service has commenced.

Cancellations

Cancelling a booking with Cloud 9 Seaplanes can result in cancellation fees being applied, as outlined below.

  • The pilot has discretion to cancel or change the time of any booking due to weather or maintenance issues.
  • If the flight is cancelled by the pilot a full refund will occur.
  • Cancelations due to weather and maintenance will be rescheduled or refunded.
  • Cloud 9 Seaplanes will determine the weather conditions relating to flight cancelations
  • A 5% cancelation fee applied to all bookings made online.

Availability and Safety

If you have made a booking where a date has been selected, please note that availability was accurate at the time of booking however, is subject to change due to circumstances out of our control. We strongly suggest reconfirming your booking within 24 hours of making your booking and prior to making other travel arrangements.